Support
Frequently Asked Questions
Does voice logging work on both iOS and Android?
Yes. Voice logging (Kru Voice Coach) is a Premium feature available on both iOS and Android in the current release. Free includes manual Muay Thai logging.
What is Ask Coach vs Coach+?
Ask Coach (on Train → S&C) comes with Premium and the 7-day trial — it uses today’s saved Muay Thai log (intensity, recovery, energy, and more) to shape an S&C session plan. Coach+ unlocks Start New Block: periodised 4, 5, or 6-week programs. With a block active, Ask Coach dose-adjusts that day’s prescribed work from today’s Muay Thai load and explains the change.
What is the Athlete Monitoring Portal?
The Athlete Monitoring Portal is the web dashboard (Premium+) where you look at your week — training metrics, recovery, habits, progress, and Coach+ block context. Sign in at myholisticmuaythaijourney.com/dashboard. Capture sessions in the app; use the portal for Sunday-style review (day / week / month). It is read-only except for optional personal notes — Ask Coach stays in the app.
How do I restore my subscription on a new device?
Open the app, go to Settings → Subscription, and tap "Restore Purchases." Your purchase history is tied to your App Store or Google Play account.
How do I cancel my subscription?
Subscriptions are managed by the App Store or Google Play. On iPhone/iPad: Settings → [Your name] → Subscriptions. On Android: Google Play → Profile → Payments & subscriptions → Subscriptions. Cancel at least 24 hours before the renewal date to avoid the next charge.
Auto-renew — what happens when my trial ends?
Your 7-day free trial automatically converts to the paid Premium tier you selected unless you cancel at least 24 hours before the trial ends. You will be billed through your app store account. Premium and Coach+ both auto-renew until cancelled.
Can I export my training data?
Data export options are available from the app's Settings screen. Check the app for the latest export formats for your tier.
How do I delete my account?
Account deletion is available from within the app: Settings → Account → Delete Account. This permanently removes your data.
I have a question not answered here.
Email us at domenic.369@gmail.com and we'll get back to you.